News

IMPORTANT: notifications

We recently received word from our hosting company that one or more of the 725 members with AOL email addresses has been reporting notifications from the site as spam. This is a very serious problem for us, because it could lead to the server being blacklisted. That means that any mail sent from the server would be automatically counted as spam by AOL before it got to any inboxes. This is a problem for the hosting company because we are on a shared server - the other sites hosted on it would be affected as well.

Since I have no way of determining the parties responsible, and this could be a foreseeable problem with other mail clients as well, I have had to turn off notifications for every user on the site. As of this moment, no one is receiving any updates. However, you can turn them back on. Before doing so, please make sure to add the email address owl [at] dracoandginny.com (formatted like a proper email address) to your contacts or safe list. This will ensure that your email client doesn't accidentally mark the notifications as spam.

To begin receiving notifications again, you must first log in. From the "Account Info" page, then click "Edit Preferences." The three types of notifications correspond to the first three check boxes, so select which types you'd like to receive and then hit "submit." You will now be receiving notifications again.

We apologize for the inconvenience. Unfortunately, this is the only way I could think of to deal with the problem that didn't mean turning off notifications permanently.

Posted by Lyndsie on Oct 12, 2008 07:26 am (7 Comments)
Comments

You know, what really gets me is that the responsible party(ies) had to turn those notifications on in the first place.

WolfStar @ Oct 12, 2008 06:56 pm


So, true. I've never had a problem with yahoo over this, but I followed your instructions anyway just in case they do something like that.

oxymoron8 @ Oct 16, 2008 05:26 pm


Brilliant idea, Lyndsie. :)

seegrim @ Oct 16, 2008 09:44 pm


I just add...my-email@dracoandginny.com?

Ritata_urp @ Oct 19, 2008 01:31 pm


No, you'd add owl@... If we type out the whole email address, it'll get slammed with spam, but just add the dracoandginny after the @ and that's the ticket.

Mynuet @ Oct 19, 2008 01:38 pm


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