News

Delay on the help tix...

UPDATE:
We are now back up to speed on the help tix, yay! :) Many thanks to IDreamofDraco.

Hey all,
So the leader of my f2f writing group just decided that the first meeting of the new memoir group was going to be a LOT sooner than we all thought... and guess who was volunteered to go first. O.o. This means that I have 20,000 words that need to be in on Saturday at the latest. So basically, that's why we're behind on the support tix! ;) I'll get to them on Sunday.

Posted by Anise on Jan 07, 2016 06:38 pm (7 Comments)
Comments

Anise, if I had a log in for the support tickets, I could help out with them.

idreamofdraco @ Jan 08, 2016 11:18 am


@idreamofdraco:
I'm going to email Lyndsie about it tonight. :) Thanks!!

Anise @ Jan 08, 2016 08:01 pm


Just a quick note - I'm not sure if you're aware (and it could very well be something wrong with this computer... I'm at work shhhhh) but the edit bio page gave me a 404 error when I tried to update it. The edit prefs seem to be fine so I'm wondering if something weird is going on with that file.

soundspretty @ Jan 26, 2016 10:28 am


@soundspretty: Someone else has mentioned they've been having this problem as well. I think Lyndsie Fenele is looking into it!

idreamofdraco @ Jan 29, 2016 07:24 am


The "edit bio' thing is working for me-- let me know if you're still having problems with it.

Anise @ Jan 30, 2016 07:26 pm


Now I'm getting a 403 permissions error. I think Lyndsie needs to check that the user folder is chmoded 755 and the editbio page is 644. This may not be the problem but looks like it could be. Alternatively also make sure the user.php file has permission 644. Not sure if this is the issue but it's a good place to start.

soundspretty @ Feb 01, 2016 04:08 am


I will pass that on to her... thanks SO much for pointing it out.

Anise @ Feb 05, 2016 08:09 pm