Knowledgebase and FAQ
The Fire and Ice Archive > FIA Support > Knowledgebase and FAQ
» Category: Account  (Go back)

» Articles in this category:

I don't remember my password. Can I get a new password? Article not rated yet
Yes. Go to the lost password area and a new one will be sent to the email account in your account information. If this doesn't work, please submit a support ticket.
I don't remember my username. How do I find it out? Article rated 1.3/5.0
If you request a new password your username will be sent along with it. However, if you have had trouble getting email from the site, you might not wish to do this. You can also fill out a support tic...
Why didn't I receive my password-generation email when I signed up or requested a new one? Article rated 1.0/5.0
Because you entered an invalid address. This has happened a lot. DO NOT sign up for an additional account. This is a violation of the TOS and the additional accounts will be deleted. Instead, submit a...
How do I change my password? Article rated 4.1/5.0
Click on 'account info' and then 'Edit Bio'. The last two boxes are what you're after.
Can I change my username? Article not rated yet
It can be changed, but an administrator with level 2 or higher access has to do it. Submit a support ticket explaining why you'd like to change and we'll see what we can do.
My account has been locked. What does this mean? Article rated 1.0/5.0
Don't panic! Typically when an account has been locked it is because we've received email bounce-back notifications indicating that your email address is invalid. Since we have no way of contacting yo...
How do I delete my account? Article rated 3.7/5.0
You can't. An admin will have to delete it for you. In order for this to happen, we'd like to have proof that you are the account's owner. Please log in to the account you wish to be deleted and then ...