Knowledgebase and FAQ
The Fire and Ice Archive > FIA Support > Knowledgebase and FAQ
Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.  

» Subcategories:

 
Account
How do I change my password?
I don't remember my username. How do I find it out?
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Ratings, categories, classifications & characters
What do the ratings mean?
What are classifications?
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Profile
Why does the livejournal link in my profile look so messed up?
Why can't I add favorites anymore?
Formatting Submissions
Help! I uploaded my story, but my formatting is all mucked up!
Okay, so I shouldn't use Word to save as html; but I want to use bold, italics, strike through, underlines and blockquotes. What do I do?
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Validation process: where's my story?
What are the submission rules?
I just uploaded, why can't I see my fic on the recently added list, or find it in the search engine?
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Beta reading and you
I've heard the term, but what is a beta reader?
That sounds wicked awesome! Where can I find a beta reader?
Miscellaneous
Why am I not receiving email notifications from the site, even though I have this turned on for my account?
What's a round robin?
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» Articles in this category:

 
I have a question, or I would like to contact you guys. Who do I contact? Article rated 3.0/5.0
That depends on what type of question. First of all, please read through the knowledge base first for the answer to your question. Most things are answered here. Otherwise, if it's about a submission,...
Who is the Cabal? Article rated 4.9/5.0
The Cabal are the site administrators. Mynuet - the main contact person for the archive and Head Bitch In Charge Megh Adelagia* Anise* Ciaryn Clanmalfoy dragonsangel68* Embellished Exneblat...
What are the Terms of Service? Article rated 3.0/5.0
The Terms of Service are available here. These are valid for all portions of the site. Please note that other branches, such as the Forums, have their own additional Terms of Service, which are shown ...
The site is down. How do I find out what's going on? Article rated 3.0/5.0
Sometimes during updates the site goes into maintenance mode, but is still there. Other times there could be server downtime in which the site appears to have disappeared. Obviously for the latter you...
 


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